UPDATE ON OUR LOCK-DOWN REPAIR SERVICE
Our lock-down system continues to be popular and we shall provide this 'deliver, repair, collect' service' during the coming months to ensure that we 'Keep Repair Alive' in the Malvern community. Our repair team is working from home and has now successfully repaired over 100 items. Enquiries are coming from a wider area and due to this increased demand, there is always a waiting list but repairs will be dealt with as soon as a suitable repairer is free. The sharpening service will also continue during the winter months. Due to the current restrictions which may increase as the weather gets colder, we shall not be holding a physical repair session at a fixed venue in Great Malvern for the foreseeable future.
To register for both our repair and sharpening services please email: firstname.lastname@example.org.
OUR LOCKDOWN REPAIR
Seven of our regular repairers have been providing the lockdown repair service since mid-May. This has gone extremely smoothly with customers and repairers soon getting used to the new system and guidelines. This involves delivering the item to the repairer with the appropriate skills and collecting it on completion. Unfortunately, we are still unable to accept sewing repairs.
The triage service has been invaluable giving some customers the satisfaction of self-repairing their item. It has also provided an in-depth assessment of the fault which is passed to the repairer before the item is delivered to his doorstep.
This service will continue for the foreseeable future and until we can resume our monthly Repair Cafe sessions in Great Malvern.
For all enquiries please email:
If you live in the Ledbury or Bewdley areas, these two Repair Cafes have re-opened recently. For more details visit their Facebook pages.
SOCIAL AND ECONOMIC
There are now over 2000 Repair Cafes globally and all have been forced to close during the past few months. Many may never be able to re-open. Several have managed to offer a limited repair service during lockdown; some have been virtual using Facebook and Zoom, others physical but these have varied in popularity. Repair Cafe Malvern Hills has a loyal core customer base after almost eight years of operation and that is reflected in the high usage of its lockdown system.
Instead of continuing to open more Repair Cafes across the West Midlands, our Community Award Fund is currently supporting our lockdown service.
We are determined to 'Keep Repair Alive' by being accessible, affordable and mainstream! Currently, we're in discussion with both Malvern Hills District Council and our volunteers on how we can achieve and sustain these three objectives into the future.
Repair Cafe Malvern Hills opened in December 2012 and we look forward to celebrating our eighth anniversary in December 2020!
Our regular sharpener is continuing to provide a weekly sharpening service from his work unit on Spring Lane South, Malvern Link.
Ten slots are available each Saturday. Customers deliver up to three items between 11 am and 1 pm on an allocated Saturday morning and collect them the following Saturday at the same time. Please note this is not a 'while you wait' service.
A Saturday slot must be booked in advance and a registration form is sent on request. When completed, it should be delivered with your items for sharpening.
Email us for a registration form:
Our sewing team has also been busy during lockdown, making scrubs and laundry bags for the NHS.